SELECTING HBXG

Selecting Success

Home

Services

Service Offerings

1. Pre-Sales Service

Technical Consultations: Free expert advice on bulldozer selection, project feasibility, and site-specific requirements.
Operator Training: Pre-sales training for operators and maintenance staff to ensure readiness.
Custom Solutions: Tailored configurations for unique project needs (e.g., dam construction challenges).
24/7 Support: Territory engineers on standby to address inquiries and provide site assessments

2. Sales Service

Transparent Warranty: 1-year coverage or 2,000 working hours (whichever comes first).
Global Logistics: Efficient shipment with the fastest delivery routes.
Customer Training: Free on-site or remote training for operators and technicians.
Flexible Deployment: Engineers dispatched to the worksite within 5 days of request.

3. After-Sales Service

Warranty Coverage:
- Free repairs and parts replacement during the warranty period.
- 0-hour service for new machines to ensure optimal performance
24/7 Hotline Support: Immediate troubleshooting via phone, WhatsApp (+8613831362591), or WeChat (mikesong2021).
Maintenance Tracking: Proactive follow-ups; customers provide resources for scheduled upkeep.
Overseas Parts Replacement:
- 2-hour response commitment.
- Parts shipped within 3 days using expedited logistics.

4. Quality Control

Stringent Testing: Bulldozers undergo rigorous performance and durability checks.
Certified Materials: High-grade components from trusted suppliers.
Post-Sales Monitoring: Continuous feedback loops to improve product reliability.

HBXG Technical Service

Provide the best reliable products and timely service.
HBXG is doing his best to establish sales&service net with partner all over the world to supply timely service to customer.

HBXG Service Tenet

Customer satisfaction is the service starting point, we cherish every service chance for customer. We deeply understand that customer is the base of our
existing and developing, customer is our best friend, from the starting, we always aspire to supply professional, high grade, sincere servie for winning customer satisfaction.